Doorstep Crime

Doorstep criminals call at your home unannounced, often claiming to be from a utility company (telephone, gas, electric, waterboard); or claiming to be working in the area and to have noticed a problem with your house that needs fixing.

They may offer to do work for you, or say they need to check something in your home, and then ask to come in and look around. In this way they may search your home for items to steal, or may pressurise you into paying them cash for work you haven’t requested or agreed to.

Sometimes doorstep criminals pose as police officers, or even say they are looking for a lost child or pet and need to look around your house. These criminals are convincing and plausible and they target people in their own homes.

  • Think! You can set up passwords with utility companies. Only genuine representatives of that company will know what it is.
  • Think! You can set up passwords with utility companies. Only genuine representatives of that company will know what it is.
  • Think! Keep your front and back door locked. If someone calls at your house, always put the chain or door bar on. If it’s a person you don’t recognise or are not expecting, don’t open the door fully.
  • Think! Genuine callers will be happy to arrange a future appointment.That way you can arrange for a friend or family member to be present with you.
  • Think! If a suspicious caller knocks on your door, call 999 if they are on your property or have just left. Call 101 if it’s after the event.
  • Think! Doorstep criminals sometimes work in pairs or groups. One crook might come to your door and distract you by luring you to the back of the house to show you a bogus ‘necessary repair’ on your roof or guttering.  This would leave the coast clear for another person to sneak into your home and steal something. This type of crime is known as a distraction burglary.