Help & Advice

Don’t suffer in silence

Citizens Advice Consumer Helpline Telephone 03454 04 05 06 (you can also contact Trading Standards for one to one help via this number)

Report any concerns about scam mail to the Royal Mail or telephone 0800 011 3466

Or write to Royal Mail Freepost Scam Mail.

To report a loan shark Telephone 0300 555 222

Visit  to find out more about scams or to make a report – Telephone Action Fraud 0300 123 2040

Other useful contacts

Action on Elder Abuse helpline Telephone 080 8808 8141

The Silver Line is the UK’s first free and confidential helpline for older people. Its available on 0800 4 70 80 90 every day and night of the year to offer lonely and vulnerable older people information, support and protection from abuse or neglect, or just a friendly chat with someone who is genuinely interested in what they have to say.

If you would like a free 12 page ‘Watch out for Scams’ booklet to give to someone who hasn’t got internet access, please send a loose second class stamp to Think Jessica, PO Box 44 42, Chesterfield S44 9AS.